This is our Overdue Policy which sets out how OOG Network manages overdue payments between Members.

As per our Terms&Conditions, Members must fulfill the payment of shipments by the Payment Due Date included on the invoice.

In case of invoice overdue, please send it to accounting@oognetwork.com.

We will inform the late-paying / non-paying Member.

If there is no invoice dispute (a dispute is defined as any discrepancy showing something might not be true or accurate with the invoice or billing document.) or litigation, a Courtesy Reminder notice will be sent requesting full payment.

Should payment not be received within seven (7) days of the Courtesy Reminder being sent an Overdue Notification. This notice will also request payment to be made within three (3) days from notification date to avoid Member dismissal.

If payment is not received by this date, a notice will be sent advising that login access has been disabled and services will be suspended the following business day.

As per our Terms&Conditions, the late-paying / non-paying Member is in default and breach of our agreement.

OOG Network will send an Alert notice to all Members&Supporters and insert the name of non-paying Member in the Alert section (Member Area – Dashboard).

Payment must be made in full of their outstanding monies and part payment of current invoice to re-enable services.

If payment is not received, debt owed to Members will be sent to our Legal Dept. where Legal Notice will be served.

Debt recovery companies specializing (FDRS) in our industry will be notified.